Privacy Policy

Friends of Plane Saver Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or participate in the Friends of Plane Saver Lottery (“FOPS”).

By using our website or providing us with your information, you consent to the practices described in this Privacy Policy.

1. Who We Are

Friends of Plane Saver Ltd is a separate legal entity from Plane Saver Credit Union and is run by a group of independent, volunteer trustees, all of whom are members of Plane Saver Credit Union.

Company number: 14514086

Registered office address: Profile West, 3rd Floor, 950 Great West Road, Brentford, United Kingdom, TW8 9ES

Plane Saver Credit Union Ltd may promote Friends of Plane Saver, assist with the administration of the draws, and provide member support on our behalf.

2. Information We Collect

We may collect the following types of personal information:

Identity information: name, date of birth, membership number
Contact information: email address, telephone number, postal address
Account information: ticket purchases, payment details, Regular Saver (Share 1) account data
Technical information: IP address, browser type, device information, pages visited on our website

We only collect personal information that is necessary for running the lottery, providing member support, and complying with legal obligations.

3. How We Use Your Information

We use your personal information for the following purposes:

To manage and administer your participation in the FOPS lottery
To process payments and ticket subscriptions
To notify you of prizes, lottery results, and other relevant communications
To comply with legal and regulatory obligations
To improve our website and services
To communicate marketing messages if you have opted in

We will only use your personal information for purposes compatible with those listed above.

4. Sharing Your Information

We will not sell your personal data. We may share your information with:

Plane Saver Credit Union Ltd, to administer draws and provide member support
Regulatory authorities, if required by law
Service providers who assist us in operating the lottery and website, under strict confidentiality agreements

5. Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and to understand how visitors use the site. Cookies may include information about your device and browsing behaviour.

You can choose to disable cookies via your browser settings, although some features of the website may not function correctly without them.

6. Your Rights

Under UK data protection law, you have the following rights:

To access the personal data we hold about you
To request correction of inaccurate or incomplete data
To request deletion of your data (subject to legal or contractual obligations)
To object to processing for marketing purposes
To request restriction of processing

To exercise your rights, please contact us using the details below.

7. Data Retention

We will retain your personal data for as long as necessary to manage your participation in the lottery and comply with legal obligations. Data associated with inactive members may be securely archived or deleted after a reasonable period.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Only authorised personnel and service providers have access to your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, with the “Last Updated” date amended accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

Friends of Plane Saver Ltd, Profile West, 3rd Floor, 950 Great West Road, Brentford, United Kingdom, TW8 9ES
Email: info@friendsofplanesaver.co.uk

Last Updated: 28/11/2025